TRAI Proposes New Regulations for Telcos to Enhance Consumer Protection on Data Usag

The Telecom Regulatory Authority of India (TRAI) has proposed new regulations requiring telecom operators to provide detailed data usage information and alerts at 50%, 90%, and 100% usage levels, along with obtaining explicit customer consent for activating and deactivating data services.

TRAI’s draft “Telecom Consumers Protection (Eighth Amendment) Regulations, 2015” aims to address customer complaints about lack of data usage transparency and unexpected high charges due to expired data packs. T

Read the Draft Regulations: TRAI Eight_Amendment_07_aug_2015