Bridging India’s digital divide during COVID-19 requires a comprehensive strategy: Part 1

COVID-19 has forced the world to retreat and the internet has become more integral than ever before. The internet supports people to work from home, take online classes, stay in touch with loved ones, and access essential facilities. These essential facilities include e-payments, e-commerce, videoconferencing, instant messaging, critical information sites, e-medicine, social media, general entertainment, e-governance, etc. It also supports the continuing operation of institutions within government and the judiciary. These manifold applications of the internet convey the urgency for policymakers to support people on the wrong side of the digital divide.

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